Return Policy

Return and Refund Policy

 

  

Shipping- Please allow 7-14 business days for us to receive, pack and ship your order;   Shipping price is $7.95 flat rate. Orders will be shipped via USPS 2-day priority once received and packed.

If customer needs to return product, customer is responsible for return shipping charge. We are NOT responsible for lost packages.

If your product(s) are damaged upon arrival, please alert us within 1-2 days after you receive your merchandise by emailing

We will be happy to accept the return if damage is clearly visible. Every item is subject to manager’s discretion and is not guaranteed refund.- we will then ship a replacement item or refund item at manager’s discretion. 

Returns-

*Customer will have 10 days from date order is received/purchased to return item for STORE CREDIT ONLY. We do NOT refund. 

*Store credit EXPIRES 1 YEAR from issue date.

*If it is not received within 10 days- return will NOT be accepted.

*All original tags must still be on item(s) to be accepted.

*All items must be unwashed and unworn.

*There must be no deodorant, make-up stains or perfume or item will not be accepted.

*We will only accept returns if the item(s) are in resalable condition- meaning we can put them them back on our site.  

*If return is denied, customer will be responsible for return shipping back to the customer.  

*Shoes must be returned in original box and must be placed inside an addition shipping box. If the shoes *or the box* is not return in its original state- it will NOT be accepted.

*We recommend only trying on the shoes on a carpeted area for a short amount of time- if the soles are scuffed in anyway- return will be denied.

FINAL SALE ITEMS.

(which means it is NOT eligible for store credit/exchange/return)

this includes::

*SALE ITEMS*

*BRALETTES*

*ACCESSORIES*

*SEAMLESS WEAR*

*LEGGINGS*

*JEWELRY* 

*SEQUIN ITEMS*

*HAIR ACCESSORIES*

*BODYSUITS*

*PERFUME*